Success Starts Here.
Let’s Simplify Together.
Unlocking the Power of Customer Success
About Simplified
Welcome to Simplified Success with Katrina. My name is Katrina Coakley and I specialize in spinning up fruitful customer success departments with B2B technology companies. Customer Success is a key growth engine vital to company health. Yet, it is often not funded until after companies sustain meaningful losses. Whether you’re starting a new department or transforming an existing one, this simple blueprint based approach has enabled me to meet companies where they are to achieve their unique goals.
At Simplified Success With Katrina, our mission is to simplify a critical part of business to the benefit of employees, customers, and businesses. It is possible to do more with less– less stress, less guesswork, and less profit-eating churn. We empower businesses to excel in customer interactions and drive growth through strong relationships.
Elevate Your Business with the Right Package
Our Solutions
We offer self-serve customer success blueprints to help you get started, customer success coaching for a more tailored approach, and engaging workshops to enhance your business success. These services are designed to meet teams, CSMs, people managers, and companies where they are today.
Customer Success Blueprint
Leverage a blueprint to create or build your customer success organization and drive success for your business.
Customer Success Coaching
Strategic coaching designed to guide you or your team and elevate your customer success efforts and results.
Weekend Warrior
Workshops
Interactive sessions to identify the needs of your company and customers, make an action plan, and enhance plan execution.
Transforming Challenges into Triumphs
What Sets Us Apart
When it comes to selecting a partner for your customer success journey, Simplified Success With Katrina stands out as the ideal choice. Our commitment to excellence, dedication to ease, and expertise in operationalizing customer success set us apart. Discover why choosing us means simplifying success for your business.
Expertise
Benefit from our experience in operationalizing customer success for startups, scale-ups, and turnaround teams.
Tailored Solutions
Receive relevant and actionable strategies to meet your unique business needs and goals.
Excellence
Count on us for excellent service and results. We keep the golden rule at the forefront of how we do business.
Let’s Connect
Ready to simplify success for your business? Contact us today at admin@simplifiedcx.com to start your customer success journey. Let’s work together to achieve your goals and drive success for your business.
